Purpose: To outline what will occur if an exam is written and submitted by a candidate to an invigilator but is lost prior to it being received and scanned by the National office.
Policy: If an exam is lost before it is received and scanned by the National office, and it is confirmed that the candidate wrote the exam, submitted it to the invigilator and the invigilator returned it to the office, the following options will be provided to the candidate:
Option 1: Be awarded a compensatory pass grade for the module
Option 2: To sit the module at the next available sitting, at no additional charge.
If Option 1 is selected, the mark of “Compensatory Pass” will be recorded on the candidate’s transcript.
Notification to the candidate of the lost exam and their options will be done at the earliest possible time. The candidate will have 2 weeks upon receipt of notification to confirm which option they wish to select.
email@example.com / 613-595-1151 / 1-800-501-3440